Returns & Exchanges

At Carrera, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.

1

Initiate Your Return

Log into your Carrera account and visit the 'Order History' section to select the items you wish to return and receive your digital return label.

2

Pack Your Items

Place the unworn items with original tags attached into the original packaging or a secure shipping box to ensure they arrive back in pristine condition.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a convenient home pickup.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing